We Make Communication Possible in Times of Crisis

Our goal at Comprehensive Communication Services, LLC (CCS) is to provide a “A to Z” communication solution that focuses on Emergency Response and Disaster Recovery. This process starts as soon as a crisis or disaster occurs and all critical response employees must be contacted with detailed instructions on when and where to report. This emergency notification service can leverage various modes of communication including normal telephone service, cellular service, email, texting, and even pagers. In addition to notification, our system provides the ability to determine the time frames and physical availability of an employee to respond by prompting them for a response to a series of predetermined questions. This information obtained provides legal protection for our customers in the event that an employee is physically unable to report for service and helps establish a roster of on site support.

After the necessary personnel have reported to the disaster site, CCS can provide the critical communication components to respond to the crisis in a highly mobile quickly deployable format. The Mobile Emergency Response Center (MERC) and the Portable Emergency Response Center (PERC) both provide a completely self sufficient communication platform that can be set up anywhere in the world and be fully operational within 15 minutes. These systems can provide normal telephone dial tone, cellular connectivity, radio service, wireless LAN, video surveillance, internet access, VoIP, SIP, analog, satellite network and television, digital connectivity , and an interoperability package that connects all these devices - all powered by a generator and battery back up system.

From our hosted network center , CCS can also provide an alternate Disaster Recovery site to host off-site dial tone, web services, email, and data retention. Through this hosted network center and through some specific software applications, we can also provide our customers the ability to provide remote support to their counterparts in the event of a disaster response where they are unable to physically be at the disaster location. The ability to communicate quickly across multiple medias during a time of crisis can be another life saving tool at your disposal during your disaster response!