Products - Avaya Communication Solutions

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

CCS has selected to partner with Avaya because they are the clear leader in providing standards based enterprise class communication solutions that provide reliable service which is critical for our emergency response solutions. The Avaya Communication Manager is their flagship product and effectively scales from less than 10 users to as many as 36,000 users on a single system and to more than one million users on a single network. This allows CCS to provide our customers with as small or large of a solution as they need to meet their specific needs.

In addition to Avaya’s industry leading Communication Manager, they also leads the market in Call Center applications, Unified Messaging, Voice Mail, VoIP, and SIP technology. Their scalability and remote gateway capabilities make Avaya a perfect selection for a voice platform required for emergency response and disaster recovery. To learn more about Avaya, please visit their website at www.avaya.com.