Mobile Command Centers

All of the LTE service providers have made great strides in coverage and network speeds and the roll out of the FirstNet Network with Band 14 has been a tremendous asset for First Responders. Most service providers have deployable COWs (cellular units on wheels) that they can deploy during and after a disaster to help keep service up and FirstNet has a fleet of COLTs that provide this same service free of charge for their customers. Despite all of this LTE technology and network redundancy, bad things can still happen. Wildfires and hurricanes can take out cell towers and during that down time that it takes a LTE service provider to deploy their mobile assets, a First Responder could be caught without communications. Satellite service fills that void and provides that life line that should allow the user to always connect and communicate regardless of local assets. Please be very skeptical of anyone that tells you that you will always have LTE coverage. Can you hear me now?

Our first choice at CCS is always a tow away command center purely for the sake of redundancy. It is really very simple, if a mobile command center is built on the chassis of a vehicle and that vehicle has a mechanical failure, you lose your mobile command center. If your mobile command center is built out as a trailer and the towing vehicle has a mechanical failure, then you simply find another towing vehicle. The first few years as a company, CCS would not build a vehicle based mobile command center for that very reason. The reality is that some customers felt more comfortable driving a vehicle than towing a trailer so eventually we agreed to do both, but we still always recommend a trailer version.

Over the past 5 years we have seen customers shy away from building out the bigger command centers (30 to 48 foot units) and look at smaller more tactical units. There are multiple reasons for this: (1) The requirement for a special driver’s license and skill set to drive or tow the larger units (2) The need for smaller units that can be easily transported through urban areas with smaller streets, more traffic, low hanging tree limbs, etc.. (3) The need to air lift units to a destination or ship by sea (4) Overall cost and ongoing maintenance. CCS has been offering our MERC-Lite and MERC-Mini packages for over 10 years and these trailers have been certified for transport on a C-130 and have a proven track record of urban deployments in over 14 countries. To assist with the loss of office space by not having a large command center, CCS has bundled several of our Zumro air shelters that can either attach to these smaller MERC units or set up beside them to resolve this work space issue.

The reason the ownership of CCS chose to enter this mobile command center market in 2007 is that we saw a real void in terms of any mobile command center manufacturers that provided full integration of the communication equipment their customers needed. Some of the long standing suppliers build very nice vehicles and trailers to serve as mobile command centers, but do a very poor job of equipping them with the proper communication equipment. They were basically leaving that to the customer to add after they purchased the unit. That makes sense because most of them are really just trailer manufacturers and custom fabricators with no technology background. The founders of CCS were just the opposite, we were all working in the telecommunication market and were basically technology “geeks”. We went out and hired the expertise we needed to build the command centers and they do a great job at it, but our focus has been and always will be the communication equipment we install in and on these mobile command centers. That is by far the most important component of these units allowing our customers to communicate and schedule the resources they need to respond to any disaster.