Mobile Command Centers

Communicate in Times of Crisis with our Mobile Emergency Response Centers (MERC).

Mobile command centers provide power and communication solutions for emergency response and business continuity. We provide both new units and renovations for existing command vehicles.

Custom MOBILE COMMAND VEHICLES

Our mobile command centers provide solutions for power, communication, and workspace that enable emergency response and business continuity, and can be deployed anywhere in the world. We offer our customers a completely self-sufficient mobile work environment that allows them to communicate and function regardless of local conditions.

Every mobile command center solution is custom designed to meet our customer’s unique requirements.

We Are a Trusted Partner

Our Mobile Command Centers, also known as Mobile Emergency Response Centers (MERC™), are deployed in countries around the world. Our clients range from the private sector to local, state and federal governments. We are trusted by some of the largest organizations in the world, because of our extensive experience in telecommunications technology.

Mobile Command Center

Mobile Command Centers

The MERC™ represents a custom-built line of mobile power and communication trailers that are designed to provide a fully operational voice, data, and radio network in a climate control led workspace.

Mobile Command Center
Full Communication Packages

Complete build out of unit and full communication package integration.

Tow Aways or Vehicle Based

CCS can provide trailer based mobile command centers (tow aways) or vehicle based units (drive aways).

Custom Designs

Each unit is custom designed to meet the customer’s work space requirements and to provide the correct communication package including satellite, LTE routers, WiFi, land mobile radio service, HD TV, video cameras, interoperability, Hosted VoIP and SIP, dispatch consoles, and ample IT rack space.

PERC

The Portable Emergency Response Center is a small tactical mobile communication network that can be easily transported and deployed anywhere in the world with satellite access.

PERC
LTE Connectivity

Mobile hot spot with dual sim LTE connectivity including FirstNet Band 14.

Internal POE Switch

Internal POE switch providing 4 POE ports for cameras, computers, and hosted VoIP phones. Internal lithium batteries for extended run times.

Optional BGAN or VSAT

Optional BGAN or VSAT satellite with internal iDirect Modem and multiple USB charging ports.

Inflatable Air Shelters

These climate controlled work and shelter spaces can be hard to come by during a disaster response. Our air shelters can range in size from 10’ X 10’ to a 30’ X 60’ shelter, custom solutions are available.

Inflatable Air Shelter
Full Air Beam Package

Full air beam package (no internal support poles) that inflates in just a few minutes.

Shelters Can Interlock

Shelters can interlock to provide a much larger work space that can be separated by dividers for privacy.

Multiple Accessory Options

Optional HVAC, generator, LED lighting, bedding, and table/chair packages can be included with shelter with rolling storage carts.

Client Testimonials

This MERC package combined with the shelter provides us a response package that can be fully deployed in less than 30 minutes anywhere we need it!

SGT John Byrd,

Harris County Sheriff’s Emergency Response Team

The MERC Lite satellite trailer worked perfectly during our 3 day response. The generator provided continuous power allowing us to stay in constant contact with the responding Guardsmen.

SGT Jerry Hensley

Kentucky National Guard

The MERC Lite satellite trailers worked great during our support of the relief efforts providing mobile communications, a climate controlled shelter, and lighting for night time operations.

SGT Mark Tremblay

New York National Guard

Frequently Asked Questions

Isn’t mobile satellite service very expensive?
The cost of mobile satellite service has come down tremendously over the past 10 years. In the past this service could only be purchased as a “full-time” service and would cost over a thousand dollars a month for very minimum bandwidth. Fortunately with advances in technology satellite service has gotten better in terms of bandwidth speeds and quality while the price has come down tremendously. With our partners at IP Access, CCS has been able to develop several Disaster Response Packages that allow our First Responder customers to buy 5 or 10 day per month packages that can provide burstable speeds from 20 mbps down to 5 mbps up for just a few hundred dollars per month. For our Commercial customers we can also provide metered service plans based on their network needs that are very affordable.
Do I really need satellite service with the availability of LTE and FirstNet?
All of the LTE service providers have made great strides in coverage and network speeds and the roll out of the FirstNet Network with Band 14 has been a tremendous asset for First Responders. Most service providers have deployable COWs (cellular units on wheels) that they can deploy during and after a disaster to help keep service up and FirstNet has a fleet of COLTs that provide this same service free of charge for their customers. Despite all of this LTE technology and network redundancy, bad things can still happen. Wildfires and hurricanes can take out cell towers and during that down time that it takes a LTE service provider to deploy their mobile assets, a First Responder could be caught without communications. Satellite service fills that void and provides that life line that should allow the user to always connect and communicate regardless of local assets. Please be very skeptical of anyone that tells you that you will always have LTE coverage. Can you hear me now?
Should we do a “drive away” or “tow away” mobile command center?
Our first choice at CCS is always a tow away command center purely for the sake of redundancy. It is really very simple, if a mobile command center is built on the chassis of a vehicle and that vehicle has a mechanical failure, you lose your mobile command center. If your mobile command center is built out as a trailer and the towing vehicle has a mechanical failure, then you simply find another towing vehicle. The first few years as a company, CCS would not build a vehicle based mobile command center for that very reason. The reality is that some customers felt more comfortable driving a vehicle than towing a trailer so eventually we agreed to do both, but we still always recommend a trailer version.
What trends do you see in the mobile command center market?
Over the past 5 years we have seen customers shy away from building out the bigger command centers (30 to 48 foot units) and look at smaller more tactical units. There are multiple reasons for this: (1) The requirement for a special driver’s license and skill set to drive or tow the larger units (2) The need for smaller units that can be easily transported through urban areas with smaller streets, more traffic, low hanging tree limbs, etc.. (3) The need to air lift units to a destination or ship by sea (4) Overall cost and ongoing maintenance. CCS has been offering our MERC-Lite and MERC-Mini packages for over 10 years and these trailers have been certified for transport on a C-130 and have a proven track record of urban deployments in over 14 countries. To assist with the loss of office space by not having a large command center, CCS has bundled several of our Zumro air shelters that can either attach to these smaller MERC units or set up beside them to resolve this work space issue.
What makes CCS different from any of your competition?
The reason the ownership of CCS chose to enter this mobile command center market in 2007 is that we saw a real void in terms of any mobile command center manufacturers that provided full integration of the communication equipment their customers needed. Some of the long standing suppliers build very nice vehicles and trailers to serve as mobile command centers, but do a very poor job of equipping them with the proper communication equipment. They were basically leaving that to the customer to add after they purchased the unit. That makes sense because most of them are really just trailer manufacturers and custom fabricators with no technology background. The founders of CCS were just the opposite, we were all working in the telecommunication market and were basically technology “geeks”. We went out and hired the expertise we needed to build the command centers and they do a great job at it, but our focus has been and always will be the communication equipment we install in and on these mobile command centers. That is by far the most important component of these units allowing our customers to communicate and schedule the resources they need to respond to any disaster.

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