The concept for Comprehensive Communication Services (CCS) was born in the aftermath of Hurricane Katrina in August of 2005. Although a lot of improvements had been made in mobile communications since Sept. 11, 2001 when our country was changed forever by what become known as “America’s Day of Terror”, Katrina reminded us that the ability to communicate and coordinate resources was still the most important aspect of any disaster response. CCS was founded in January 2007 with a sole focus of providing mobile communication platforms for First Responders to allow them to effectively communicate anywhere in the world regardless of what the local conditions where. The founders of CCS saw a real need for a company that could not only manufacture a robust line of mobile command center trailers and vehicles, but more importantly could provide and integrate the vital communication equipment needed by First Responders.
High Quality Products Produced with Research and Technology
A great deal of research went into the CCS product line and the services we provide with vital feedback from First Responders that had been deployed during a disaster response situation and were all too familiar with the communication challenges that can occur. One thing that we learned was that a lot of the existing mobile command centers that were being utilized during this period were all very nice vehicles and trailers that provided a climate-controlled office space but were lacking in the communication package that was installed in the unit. Many just had land mobile radios, but either no satellite service or very limited satellite network connectivity, no interoperability with other First Responders, no cellular connectivity, no video surveillance for situational awareness, and no access to news media resources. Our goal was to develop the most robust communication package for mobile command centers on the market and provide CCS customers the ability to communicate across multiple platforms with each other and with other First Responders.
This MERC package combined with the shelter provides us a response package that can be fully deployed in less than 30 minutes anywhere we need it!SGT John Byrd,
The MERC Lite satellite trailer worked perfectly during our 3 day response. The generator provided continuous power allowing us to stay in constant contact with the responding Guardsmen.SGT Jerry Hensley
The MERC Lite satellite trailers worked great during our support of the relief efforts providing mobile communications, a climate controlled shelter, and lighting for night time operations.SGT Mark Tremblay