About
Company Overview
The concept for Comprehensive Communication Services (CCS) was born in the aftermath of Hurricane Katrina in August of 2005. Although a lot of improvements had been made in mobile communications since Sept. 11, 2001 when our country was changed forever by what become known as “America’s Day of Terror”, Katrina reminded us that the ability to communicate and coordinate resources was still the most important aspect of any disaster response. CCS was founded in January 2007 with a sole focus of providing mobile communication platforms for First Responders to allow them to effectively communicate anywhere in the world regardless of what the local conditions where. The founders of CCS saw a real need for a company that could not only manufacture a robust line of mobile command center trailers and vehicles, but more importantly could provide and integrate the vital communication equipment needed by First Responders.

High Quality Products Produced with Research and Technology
A great deal of research went into the CCS product line and the services we provide with vital feedback from First Responders that had been deployed during a disaster response situation and were all too familiar with the communication challenges that can occur. One thing that we learned was that a lot of the existing mobile command centers that were being utilized during this period were all very nice vehicles and trailers that provided a climate-controlled office space but were lacking in the communication package that was installed in the unit. Many just had land mobile radios, but either no satellite service or very limited satellite network connectivity, no interoperability with other First Responders, no cellular connectivity, no video surveillance for situational awareness, and no access to news media resources. Our goal was to develop the most robust communication package for mobile command centers on the market and provide CCS customers the ability to communicate across multiple platforms with each other and with other First Responders.
Over the years since Hurricane Katrina, there have been some significant advances in technology with the roll out of LTE technology, the formation of FirstNet, vast improvements in satellite technology, new and innovative interoperability and collaboration platforms, Hosted Services, UAV and drone technology, and many more enhancements in mobile communications. CCS branded our mobile command center platform as a “Mobile Emergency Response Center” or MERC which is a registered trademark with US Trademark and Patent Office. Our commitment from our conception and every single day since is to ensure that we are providing our customers the most advanced communication package in our MERC product line to make sure that they have as much technology at their disposal as possible during a disaster response. The ability to communicate at all times during a disaster response will always be the top priority for all First Responders.
We feel that this commitment to providing this comprehensive communication package is what has led to our success. CCS now has MERC mobile command center trailers and vehicles deployed in over 11 countries and count some of the leading First Responders as CCS customers from FEMA, the FBI, multiple National Guard units, US Air Force, American Red Cross, Texas Department of Public Safety, US Southern Command, Canadian Mounted Police, and a large number of State and Local fire and law enforcement agencies from New York to California. It has been an honor to work with such a great group of men and women and we will continue to focus our efforts on proving them the best mobile communication possible for their efforts out in the field.
Client Testimonials
This MERC package combined with the shelter provides us a response package that can be fully deployed in less than 30 minutes anywhere we need it!
The MERC Lite satellite trailer worked perfectly during our 3 day response. The generator provided continuous power allowing us to stay in constant contact with the responding Guardsmen.
The MERC Lite satellite trailers worked great during our support of the relief efforts providing mobile communications, a climate controlled shelter, and lighting for night time operations.