Every mobile command center has a hierarchy for network connectivity that is based upon three factors:
1. Network Availability
2. Available bandwidth (size of network pipe)
There are several mesh network and/or point to point wireless connections that allow a mobile command center to connect to an existing network that a customer typically already owns and operates for day to day usage. The CCS BATs offer is a great example of this by allowing the customer to use a GPS auto acquire microwave antenna to connect to a base antenna connected to the customer’s core network. These type of solutions can typically provide extremely large network pipes to the command center with no additional cost other than the fixed hardware expense required for the connectivity. The only limitation is that these type of solutions are based on “line of sight” connectivity and that this core network is up and operational.
If the customer can not connect to their own network, then the next option is typically LTE service that is provided by an LTE router installed in the mobile command center and enhanced with roof or mast mounted antennas. CCS offers Pepwave, CradlePoint, and Sierra Wireless LTE routers and many of these units can support multiple SIM cards from multiple providers to provide load balancing based on signal strength and redundancy in case one network provider is not available or temporarily out of service in that area. Many of these LTE routers now offer a Band 14 option that allows the customer to connect to the new FirstNet Network when available for priority access as a First Responder.
If there is no LTE service available, the remaining option is satellite network connectivity typically achieved by a roof mounted auto acquire satellite that can bring speeds of 20 mbps down and 5 mbps up to the mobile command center. Satellite service is a line of sight technology that requires a clear view of the Southern hemisphere but can be used anywhere in the world. Satellite service is typically more expensive than LTE service, but can be purchased in a Disaster Response Package for First Responders or on a metered service. In addition to internet access, CCS can provide Hosted VoIP service across this sat link so our customer can install IP Phones in the mobile command centers for every day use.
Although CCS works with most LTE service providers, CCS only resells AT&T FirstNet service. The reason for this is that 95% of our customers are First Responders and that is who created and ultimately owns the FirstNet Network. FirstNet is the only network service that can provide Band 14 coverage exclusively for First Responders and the priority access it provides is unparalleled. The unlimited data plans and quality of service it provides our customers at a great price point have made this a very attractive offer for all First Responders.
Please contact us for a demonstration or a budgetary quote.
This MERC package combined with the shelter provides us a response package that can be fully deployed in less than 30 minutes anywhere we need it!
The MERC Lite satellite trailer worked perfectly during our 3 day response. The generator provided continuous power allowing us to stay in constant contact with the responding Guardsmen.
The MERC Lite satellite trailers worked great during our support of the relief efforts providing mobile communications, a climate controlled shelter, and lighting for night time operations.