Comprehensive Communication Services, LLC

CCS is a systems integrator focused on providing communication and power solutions for emergency response and business continuity. CCS has developed our own line of mobile communication and power trailers called the MERC - Mobile Emergency Response Center. Our expertise includes fixed and mobile satellite hardware and network services, Hosted VoIP and SIP service, land mobile radio equipment, radio interoperability, multiple backup power solutions including portable generators and solar, video monitoring and storage, wireless LAN and WAN integration, and cellular gateways.
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC added 17 new photos.5 days ago
Spent part of the week in Humble, TX supporting the State of Texas on a COMEX exercise where they simulated a 737 crashing short of the runway at George Bush Intercontinental Airport. This preparedness exercise involves a multiple agency response scenario testing the capabilities and training of first responders.
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC added 18 new photos.2 weeks ago
The MERC-Lite presence continues to grow in Latin America thanks to the excellent work by Chilcott, Inc - a key reseller and integrator for CCS based out of Miami, Florida. Chiclott just completed the successful delivery and training on 2 more Mobile Emergency Response Centers for the country of Argentina. These units are equipped with IP Access satellite service and hardware, a Mutualink IWS system, Motorola land mobile radios and repeaters, a dual IP PTZ camera system with on board NVR, a Cummins Onan 12,000 watt diesel generator, Zumro 10X10 inflatable shelter, three 21u IT racks mounted on air bags, 30 foot Tempest pneumatic mast, and a battery back up system. These units are manufactured and all the comms integration is done at the CCS facility located at 15501 St. Hwy 205, Terrell, TX 75160. That is a long way from Argentina!
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC3 weeks ago
I am back in Dallas after several days down in Florida supporting the Hurricane Michael clean up efforts. We have two of our MERC-Lite satcom units down there providing communication networks for relief stations that are dispersing a lot of the donated food, water, and clothing for the victims. Several folks have asked some more detail about exactly what services we are providing so here is some more detail. There is no local power yet so all of our MERC-Lite units come equipped with a Cummins Onan 12,000 watt diesel generator fueled by a 81 gallon tank. The MERC-Lite has a General Dynamics 1.2 meter Ku band auto aquire sat dish provided by the General Dynamics Satcom division. This satellite is our communication "life-line" to the MERC ensuring we have a 20 mbps down and 5 mbps up secure internet connection even if there is no LTE service available. IP Access International provides the satellite service through an iDirect X7 modem and across this very reliable network we are able to host 20-25 Polycom IP Phones to set up a mobile phone bank for the victims as well as provide basic internet service. In addition to satellite connectivity, the MERC is also equipped with a CradlePoint LTE router that is running off the AT&T network which we can use in conjunction with the satellite network for addtional bandwidth. There is a 40 foot pneumatic mast (tower) on the trailer provided by Will-Burt Masts that allow us to put radio antennas, LTE antennas, and PTZ cameras in the air. The MERC is equipped with a Motorola VHF radio repeater, a Motorola VHF base station radio, and multiple Motorola portable radios all provided by Bearcom Wireless. A Mutualink IWS installed in one of the three equipment rack of the MERC allows us to share live video streams, cross band radios, share documents, and text with other First Responders in the field making communication much easier and more efficient. The Zumro climate controlled shelter provides a comfortable work space (and in this case, sleeping space) while we maintain the equipment and make sure everything is working as it should. An on-board DVR is recording all the activity around the trailer for security and a DJI Mavic drone can be used for additonal video surviellance with that liive video stream feeding into the trailer and into Mutualink across a wireless Apple TV application. Very power trailer to be so small!
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC added 8 new photos.4 weeks ago
CCS has been actively supporting the United Cajun Navy out of Baton Rouge, LA in their relief efforts in Florida. We have been using one of our MERC-Lite satcom trailers to provide mobile communication services to their team and the Florida National Guardsmen that are deployed with them. They are assisting in search and rescue efforts, clean up, and the dispersement of food and other goods for people living in the affected areas. Great group of men and women.
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC added 7 new photos.2 months ago
Attending the Texas Panhandle Preparedness Conference in Amarillo today along with our friends from AT&T FirstNet. Great event being held at the Civic Center with First Responders from all parts of Texas.
Comprehensive Communication Services, LLC
Comprehensive Communication Services, LLC added 9 new photos.2 months ago
The University of Texas - Arlington Police Department has been a great customer for CCS. Max Kidd and his team at UTA are doing an outstanding job of making their campus a safe environment for faculty and students. We just completed 4 more MERC-V video surviellance trailers for them that takes their fleet of CCS video trailers to 6 units. These video trailers are hybrid units that can run off of solar, generator, or shore power. They are equipped with remote control and monitoring software that allows them to be operated by off site personell, allows them to monitor the temperature, fuel level , any movemment, and provide GPS tracking. The tongue of the trailers is removable so they can not be towed off by unauthorized users. The have a 4 PTZ camera system that provides them 360 HD video surviellance of the surrounding area. Really appreciate their business and hard work in protecting their campus! These units all have AT&T FirstNet enabled SIMs running in the CradlePoint installed in each trailer.